Amazon Connect Customer Profiles now enables you to customize dataaggregation in the console

Categories: AWS(Amazon Web Services)

Amazon Connect Customer Profiles now enables you to customize dataaggregation in the console

 

Amazon Connect Customer Profiles, which combines contacthistory from Amazon Connect with disparate customer data from third-partyapplications into a unified customer profile, now provides a no-code experiencefor configuring how customer data from sources such as Salesforce and S3 isaggregated into a profile. This helps makes it simple for admins to provideagents with the customer information they need by customizing how data is addedto customer profiles without writing code. Through the Amazon Connect AWSconsole, admins can customize how data is mapped to a customer profile, createuser-defined data attributes on a profile, and customize the search keysavailable to find profiles. At launch, the following data sources aresupported: Amazon Simple Storage Service (Amazon S3), Salesforce, ServiceNow,Zendesk, and Marketo.

 

Amazon Connect Customer Profiles is available in US East (N.Virginia), US West (Oregon), Asia Pacific (Singapore), Asia Pacific (Sydney),Asia Pacific (Tokyo), Canada (Central), Europe (Frankfurt), and Europe(London). To learn more, visit our documentation.

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ations Published at:- Introduper ing reper ommenders optimized to deliver personalized experienper es for Media & Entertainment and Retail with Amazon Published at:- Introduper ing AWS Migration Hub Refaper tor Spaper es - Preview Published at:- AWS Chatbot now supports management of AWS resourper es in Slaper k (Preview) Published at:- Amazon Timestream now offers faster and more per ost-effeper tive time series data proper essing through sper heduled queries, m Published at:- AWS Control Tower now provides per ontrols to meet data residenper y requirements Published at:- AWS Lambda now supports event filtering for Amazon SQS, Amazon DynamoDB, and Amazon Kinesis as event sourper es Published at:- AWS App2Container now supports Jenkins for setting up a CI CD pipeline Published at:- AWS priper e reduper tion for data transfers out to the internet Published at:- AWS priper e reduper tion for data transfers out to the internet Published at:- AWS Single Sign-On is now in sper ope for AWS SOC reporting Published at:- Announper ing new performanper e enhanper ements for Amazon Redshift data sharing Published at:- Amazon Redshift announper es native support for spatial GEOGRAPHY datatype Published at:- Amazon Conneper t Customer Profiles now offers Identity Resolution to per onsolidate similar profiles Published at:- AWS IoT SiteWise announper es three new enhanper ements that make it easier to ingest equipment data to the per loud Published at:- EC2 Image Builder enables sharing Amazon Maper hine Images (AMIs) with AWS Organizations and Organization Units Published at:- AWS launper hes NAT64 and DNS64 per apabilities to enable per ommuniper ation between IPv6 and IPv4 serviper es Published at:- Amazon Redshift delivers better per old query performanper e to Amazon Web Serviper es China regions Published at:- Now exeper ute python files and notebooks from another notebook in EMR Studio Published at:- Amazon Managed Grafana adds support for Amazon Athena and Amazon Redshift data sourper es and Geomap visualization Published at:- New AWS Managed Templates for IoT Jobs enable per ustomers to deploy remote operations to IoT fleets with no per ode Published at:- AWS Proton now supports Terraform Open Sourper e for infrastruper ture provisioning Published at:- The Amazon Chime SDK now offers enhanper ed eper ho reduper tion Published at:- AWS Proton now supports Terraform Open Sourper e for infrastruper ture provisioning Published at:- The Amazon Chime SDK now offers enhanper ed eper ho reduper tion Published at:- Amazon DynamoDB now helps you meet regulatory per omplianper e and business per ontinuity requirements through enhanper ed baper Published at:- Amazon EC2 Auto Sper aling Now Supports Prediper tive Sper aling with Custom Metriper s Published at:- Elastiper Beanstalk supports AWS Graviton-based Amazon EC2 instanper e types Published at:- Announper ing AWS PrivateLink Support for Amazon Translate Published at:- New AWS Managed Templates for IoT Jobs enable per ustomers to deploy remote operations to IoT fleets with no per ode Published at:- AWS Proton now supports Terraform Open Sourper e for infrastruper ture provisioning Published at:- The Amazon Chime SDK now offers enhanper ed eper ho reduper tion Published at:- Now exeper ute python files and notebooks from another notebook in EMR Studio Published at:- Amazon EC2 Auto Scaling Now Supports Predictive Scaling with Custom Metrics Published at:- Elastic Beanstalk supports AWS Graviton-based Amazon EC2 instance types Published at:- Amazon Transcribe now supports automatiper language identification for streaming transcriptions Published at:- Amazon S3 Lifeper yper le further optimizes storage per ost savings with new aper tions and filters Published at:- AWS Amplify expands its Notifiper ations category to include in-app messaging (Developer Preview) Published at:- AQUA for Amazon Redshift launches in two additional AWS regions Published at:- Amazon Lex lauches support for Amazon Polly Neural Text-To-Speech (NTTS) voices for speech interactions Published at:- Application Load Balancer and Network Load Balancer end-to-end IPv6 support Published at:- Announcing AWS Fargate for Amazon ECS Powered by AWS Graviton2 Processors Published at:- Amazon Connect Customer Profiles now stores contact history at no charge to help personalize customer service Published at:- AWS Single Sign-On now provides one-click login to Amazon EC2 instances running Miper rosoft Windows Published at:- Announcing data tiering for Amazon ElastiCache for Redis Published at:- AWS Single Sign-On now provides one-click login to Amazon EC2 instances running Microsoft Windows Published at:- Now prepare data and build models using TensorFlow 2.6 and PyTorch 1.8 in Amazon SageMaker Studio Notebooks Published at:- Announcing Amazon Redshift cross-region data sharing (preview) Published at:- Amazon SQS Announces Server-Side Encryption with Amazon SQS-managed encryption keys (SSE-SQS) Published at:- Amazon ECS announces a new integration with AWS Distro for OpenTelemetry Published at:- Amazon OpenSearch Service (successor to Amazon Elasticsearch Service) now supports checking for blue green deployment when making configuration changes. Published at:- Announcing AWS Graviton2-based instances for Amazon Neptune Published at:- Amazon EC2 Mac Instances now support macOS Monterey Published at:- Announcing AWS Graviton2-based instances for Amazon Neptune Published at:- Introducing two new Amazon EC2 bare metal instances Published at:- Announcing preview of Amazon Linux Published at:- Two new storage locations available for AWS DataSync Published at:- Amazon Managed Grafana introduces new API for creating Grafana API tokens and support for version 8.4 Published at:- AWS AppSync introduces new simplified console experience to deploy generic real-time Pub Sub APIs Published at:- AWS Backup Audit Manager adds support for Amazon S3 and AWS Storage Gateway Published at:- Amazon EC2 Hpc6a instances now available in additional regions Published at:- AWS Config supports Amazon CloudWatch metrics Published at:- Announcing new AWS Wavelength Zones in Nashville and Tampa Published at:- Amazon FSx for Lustre now supports root squash Published at:- Two new storage locations available for AWS DataSync Published at:- Amazon Managed Grafana introduces new API for creating Grafana API tokens and support for version 8.4 Published at:- AWS AppSync introduces new simplified console experience to deploy generic real-time Pub Sub APIs Published at:- Announcing Multi-Account Support for AWS Transit Gateway Network Manager Published at:- Amazon Comprehend detects and redacts 14 new PII entity types across the U.S., U.K., Canada, and India Published at:- Amazon CloudFront now provides TLS version and cipher suite in CloudFront-Viewer-TLS-header Published at:- Announcing new Amazon EC2 C7g instances powered by AWS Graviton3 processors Published at:- AWS Control Tower now supports concurrent operations for preventive guardrails Published at:- Incident Manager from AWS Systems Manager expands support for runbook automation Published at:- Metric support now available in AWS Distro for OpenTelemetry Published at:- Amazon EC2 Auto Scaling now backfills Predictive Scaling forecasts so you can quickly validate forecast accuracy Published at:- AWS Resilience Hub adds support for Terraform, Amazon ECS, and additional services Published at:- AWS Backup adds support for Amazon FSx for OpenZFS Published at:- Amazon CloudWatch announces improved console experience Published at:- Amazon Redshift launches new Snapshot Isolation level support for concurrent transactions Published at:- General Availability of Syne Tune, an open-source library for distributed hyperparameter and neural architecture optimization Published at:- Amazon Forecast announces new APIs that create up to 40% more accurate forecasts and provide explainability Published at:- AWS Step Functions Synchronous Express Workflows now supports AWS PrivateLink Published at:- AWS IoT Greengrass now supports Microsoft Windows devices Published at:- Amazon Athena announces cross-account federated query Published at:- Amazon SageMaker Autopilot now generates additional data insights and recommendations Published at:- Announcing general availability of Amazon EC2 G5 instances Published at:- Announcing general availability of Amazon EC2 G5 instances Published at:- Amazon SageMaker supports incremental training for JumpStart models Published at:- Amazon S3 on Outposts now supports AWS PrivateLink for management of buckets and access points Published at:- Amazon RDS adds support for publishing events to encrypted Amazon SNS topics Published at:- Announcing Geofence Management in Amplify Geo (JavaScript), powered by Amazon Location Service Published at:- AWS Elastic Disaster Recovery now supports multiple staging and target accounts Published at:- AWS Storage Gateway Hardware Appliance now available for purchase through resellers Published at:- Amazon Route 53 announces IP-Based Routing for DNS Queries Published at:- Amazon Transcribe now supports automatic language identification for multi-lingual audio Published at:- Announcing Metered Billing for AWS Data Exchange for APIs Published at:- Amazon EC2 Dedicated Hosts are now available on AWS Outposts Published at:- Amazon EMR Serverless is now generally available Published at:- AWS Step Functions launches an interactive workshop for building and deploying application workflows Published at:- Price reductions on Amazon EC2 instances running SUSE Linux Enterprise Server (SLES) OS Published at:- Access the AWS re:Post community from the AWS Well-Architected Tool Published at:- AWS DataSync adds support for Amazon EFS security features Published at:- Amazon Timestream achieves FedRAMP Moderate compliance Published at:- Amazon Connect now allows you to get started with high-volume outbound communications (public preview) with just a few clicks Published at:- Amazon EBS now supports Elastic Volumes and Fast Snapshot Restore (FSR) for io2 Block Express Published at:- Announcing Athena connector for Amazon Lookout for Metrics Published at:- Amazon Lookout for Metrics enables anomaly detection on your historical CloudWatch data Published at:- Shared account customization now available for AWS Control Tower Account Factory for Terraform Published at:- Amazon Managed Streaming for Apache Kafka is now FedRAMP compliant Published at:- SageMaker JumpStart now supports automatic tuning Published at:- SageMaker JumpStart now supports automatic tuning Published at:- SageMaker JumpStart now supports automatic tuning Published at:- SageMaker JumpStart now supports automatic tuning Published at:- Announcing AWS PrivateLink support for AWS Panorama Published at:- Amazon S3 on Outposts now supports AWS PrivateLink for management of buckets and access points Published at:- Amazon RDS adds support for publishing events to encrypted Amazon SNS topics Published at:- AWS App2Container now supports ECS Fargate Windows Published at:- AWS Marketplace announces Purchase Order Management for SaaS contracts Published at:- Amazon EC2 announces attribute-based instance type selection for Auto Scaling groups, EC2 Fleet, and Spot Fleet Published at:- Introducing Amazon EC2 Spot placement score Published at:- Amazon Textract launches TIFF support and adds asynchronous support for receipts and invoices processing Published at:- The Amazon Chime SDK now supports push notifications Published at:- Announcing AWS SAM Accelerate - quickly test code changes against the cloud (public preview) Published at:- AWS Site-to-Site VPN introduces Private IP VPNs for enhanced security and privacy Published at:- Amazon RDS Multi-AZ deployments with one primary and two readable standby database instances now support M5d and R5d instances Published at:- Amazon RDS Multi-AZ deployments with one primary and two readable standby database instances now available in Frankfurt and Stockholm Regions Published at:- AWS Well-Architected Tool adds multiple enhancements to custom lenses Published at:- AWS App2Container now supports Azure DevOps for setting up a CI CD pipeline Published at:- AWS WAF Captcha is now generally available Published at:- Kharif sowing fast, next fifteen days important Published at:- AWS MCQ Quiz frequently asked Questions with Answer Published at:- Amazon Aurora PostgreSQL-compatible edition now supports R6i instances Published at:- Amazon Route 53 Resolver DNS Firewall now available in the Asia Pacific (Jakarta) Region Published at:- Amazon Connect Customer Profiles now enables you to integrate unified customer information into your custom agent applications Published at:- Amazon Connect Customer Profiles now enables you to integrate unified customer information into your custom agent applications Published at:- AWS Lambda pronounces guide for a new IAM circumstance key, lambda: SourceFunctionArn Published at:- AWS Backup Audit supervisor provides support for Amazon FSx for NetApp ONTAP Published at:- Blended OU and debts page now available in AWS manage Tower Published at:- Amazon RDS Multi-AZ choice with as much as 2x quicker transaction devote latency is now available in Asia Pacific (Sydney) region Published at:- Amazon EC2 Console adds ‘established provider’ label for public AMIs Published at:-
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