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Business Studies-[Class 11-MCQS ]-Chapter 6 Social Responsibilities of Business
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1. Which of the following alone can ensure effective ethics programme in a business enterprise?
Publication of a code
Involvement of employees
Establishment of compliance mechanisms
None of them
2. Which of the following is capable of doing maximum good to society?
Business success
Laws and regulations
Ethics
Professional management
3. Carbon monoxide emitted by automobiles directly contributes to
Water pollution
Noise pollution
Land pollution
Air pollution
4. That an enterprise must behave as a good citizen is an example of its responsibility towards
Owners
Workers
Consumers
Community
5. If business is to operate in a society which is full of diverse and complicated problems, it may have
Little chance of success
Great chance of success
Little chance of failure
No relation with success or failure
6. "Ethics deals with the right actions of individuals.” Who said?
Peter F. Drucker
C. S. Rao
J. R. Betty
C. Zahe
7. Which of the following statements about ethical standards are TRUE?
The upper limits of ethical standards are set by individual standards
The laws of economically developed countries generally define the lowest common denominator of acceptable behaviour
The actual degree of enforcement of the law in an underdeveloped country would determine the lower limit of permissible behaviour
All of the above
8. Which statement is true?
Human values system plays a vital role in total quality management
Values give the real meaning to total quality management effort
Total quality management is a corporate management strategy
All of the above
9. The national Society of Professional Engineers had a code, which requires professionals to
Dissociate themselves from organizations that are of a questionable character
Further the cause of public good
Advise clarity, the consequences, if a technical opinion is overruled by a non-technical person
All of the above
10. Which one of the following is not principle business ethics?
Principle of universality
Principle of humanity
Principle of autonomy
Principle of dissatisfaction
11. Which of the following does not contribute to the development of a manager’s standard of ethics?
competitor behaviours
society’s norms and values
individual life experiences
environmental situations
12. The hand-of-government refers to the
ability of the government to interfere in business negotiations
role of corporations to be profitable within the law
effect of national politics on business decisions
impact of changing government regulations
13. According to the concept of moral intensity, a worker is most likely to behave ethically and legally when
a manager observes his or her behavior closely
the worker has intense morals
the consequences of the act are minor
the consequences of the act are substantial
14. Corporate social responsibility that extends beyond legal mandates can help meet societal expectations in the absence of
Statutory devices
Social tool
Cost tool and Techniques
Science tool
15. If you believe in making decisions for the good of most people, you can be described as following which school of thought?
utilitarianism
teleology
deontology
egoism
16. Ethics is important for
Top management
Middle-level managers
Non-managerial employees
All of them
17. Which of the following can explain the need for pollution control?
Cost savings
Reduced risk of liability
Reduction of health hazards
All of them
18. Environmental protection can best be done by the efforts of
Business people
Government
Scientists
All the people
19. Business people have the skills to solve
All social problems
Some social problems
No social problems
All economic problems
20. Social responsibility is
Same as legal responsibility
Broader than legal responsibility
Narrower than legal responsibility
None of them
21. Unethical behaviour is often triggered by
pressure from higher management to achieve goals
an organizational atmosphere that condones such behaviour
both (a) & (b)
a system of checks and balances
22. The business community’s aversion to binding international legal standards governing corporate operations contrasts with its strong advocacy of international law commitments applied to the obligation of governments towards
Banks
Business and Shareholder itself
Suppliers
Foreign investors
23. Milton Friedman stated his belief that ‘there is only one social responsibility’ for a company to use its resources to
give as much to charitable causes as possible
ensure employment
provide good facilities for workers
increase profits so long as it stays within the rules of the game
24. Which is the approach to corporate planning?
Customers and workers satisfaction
Planning skills
Optimising
All of the above
25. Which is the aspects of TQM efforts?
Problem solving tools
Internal service quality
Total involvement of all personnel
None of the above
26. The ethical dilemma of choosing between two rights refers to
choosing between the lesser of two evils
deciding which of two employee rights is the most important
deciding to offer a bribe or lose out on an important opportunity
choosing between the two types of sexual harassment
27. Which statement is true?
Skills are not enduring due to fatigue
The final proof of sincerity and seriousness is uncompromising emphasis on integrity of character in a job
The mental contents of the good person are called moral and ethical values
All of the above
28. Which statement is/are true?
Ethics is not synonymous to religious morality or moral theology
Ethics is the principle that guide the human behaviour
The terms ‘ethics’ and ‘morality’ are not synonymous terms
All of the above
29. The elements of management system in quality environment of TQM is
Method and procedure
Process
Focus
All of the above
30. The environmental analysis includes
Political conditions
Social factors
Economic conditions
All of the above
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