Business Studies MCQ Quiz Hub

1. Here; parties involved in the electronic transactions are from within a given business firm; hence; the name is _______
Intra-C Commerce
Intra-D Commerce
Intra-B Commerce
Intra-A Commerce

2. Both Sellers and buyers are business firms; under ___type of e-commere transaction
B2B Commerce
C2B Commerce
B2C Commerce
C2C Commerce

3. Which method is very popular for making online transactions?
Credit Card
All of these
Net banking
Debit Card

4. _________ refers to contracting out some of its activities to a third party which were earlier performed by the organisation.
BPO
E-Commerce
Outsourcing
 E-Banking

5. Under what method payment is made at the time of physical delivery of goods
Cash on delivery
Debit card payment
Credit card payment
Prepaid amount

6. It is not an application of e-business
Contract R&D
Online trading
Online procurement
Online bidding

7. The payment mechanism typical to e-business
Credit and Debit Cards
Cash on Delivery (CoD)
Cheques
e-Cash

8. e-commerce does not include
A business?s interactions with its customers
Interactions among the various departments within the business
A business?s interactions with its suppliers
Interactions among the geographically dispersed units of the business

9. __transactions have business firms at one end and its customers on the other end.
C2B Commerce
B2C Commerce
B2B Commerce
C2C Commerce

10. Complaint lodged by a customer at the company?s call centre is _______ type of e-business transaction.
C2C Commerce
C2B Commerce
B2C Commerce
B2B Commerce

11. Both buyers and sellers are customers under_______ type of e-business transaction
C2C Commerce
 B2C Commerce
C2B Commerce
B2B Commerce

12. India is the preferred destination for BPO because of _________
Tax Free Zone for BPOs
Cheap People
Cheap Manpower
Poor conditions

13. Out of e-commerce and e-business; which is a broader term?
None of these
both e-business and e-commerce are same thing
 e-commerce
e-business

14. A Call Centre handles
Both customer facing and back-end business
Both voice based and non-voice based business
Only out-bound voice based business
Only in bound voice based business

15. Outsourcing
Includes off shoring
Restricts only to the contracting out of Information Technology Enabled Services (ITES)
Restricts only to the contracting out of non-core business processes
Includes contracting out of manufacturing and R&D as well as service processes ? both core and non-core ? but restricts only to domestic territory