R4RIN – MCQs, Mock Tests | Business Studies Business Studies-[Class 11-MCQS ]-Chapter 5 Emerging Modes of Business

Here; parties involved in the electronic transactions are from within a given business firm; hence; the name is _______

1. Intra-C Commerce
2. Intra-D Commerce
3. Intra-B Commerce
4. Intra-A Commerce

✅ Correct Answer: 3

Both Sellers and buyers are business firms; under ___type of e-commere transaction

1. B2B Commerce
2. C2B Commerce
3. B2C Commerce
4. C2C Commerce

✅ Correct Answer: 1

Which method is very popular for making online transactions?

1. Credit Card
2. All of these
3. Net banking
4. Debit Card

✅ Correct Answer: 4

_________ refers to contracting out some of its activities to a third party which were earlier performed by the organisation.

1. BPO
2. E-Commerce
3. Outsourcing
4. E-Banking

✅ Correct Answer: 3

Under what method payment is made at the time of physical delivery of goods

1. Cash on delivery
2. Debit card payment
3. Credit card payment
4. Prepaid amount

✅ Correct Answer: 1

It is not an application of e-business

1. Contract R&D
2. Online trading
3. Online procurement
4. Online bidding

✅ Correct Answer: 1

The payment mechanism typical to e-business

1. Credit and Debit Cards
2. Cash on Delivery (CoD)
3. Cheques
4. e-Cash

✅ Correct Answer: 1

e-commerce does not include

1. A business?s interactions with its customers
2. Interactions among the various departments within the business
3. A business?s interactions with its suppliers
4. Interactions among the geographically dispersed units of the business

✅ Correct Answer: 2

__transactions have business firms at one end and its customers on the other end.

1. C2B Commerce
2. B2C Commerce
3. B2B Commerce
4. C2C Commerce

✅ Correct Answer: 2

Complaint lodged by a customer at the company?s call centre is _______ type of e-business transaction.

1. C2C Commerce
2. C2B Commerce
3. B2C Commerce
4. B2B Commerce

✅ Correct Answer: 2

Both buyers and sellers are customers under_______ type of e-business transaction

1. C2C Commerce
2. B2C Commerce
3. C2B Commerce
4. B2B Commerce

✅ Correct Answer: 1

India is the preferred destination for BPO because of _________

1. Tax Free Zone for BPOs
2. Cheap People
3. Cheap Manpower
4. Poor conditions

✅ Correct Answer: 3

Out of e-commerce and e-business; which is a broader term?

1. None of these
2. both e-business and e-commerce are same thing
3. e-commerce
4. e-business

✅ Correct Answer: 4

A Call Centre handles

1. Both customer facing and back-end business
2. Both voice based and non-voice based business
3. Only out-bound voice based business
4. Only in bound voice based business

✅ Correct Answer: 1

Outsourcing

1. Includes off shoring
2. Restricts only to the contracting out of Information Technology Enabled Services (ITES)
3. Restricts only to the contracting out of non-core business processes
4. Includes contracting out of manufacturing and R&D as well as service processes ? both core and non-core ? but restricts only to domestic territory

✅ Correct Answer: 1