Today's managers understand that the success of any effort at improving quality and productivity must include.

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Question:
Today's managers understand that the success of any effort at improving quality and productivity must include.

1.process reengineering

2.quality management programs

3.customer service improvements

4.employees

Posted Date:-2021-12-04 10:55:21

More MCQS Questions and answers

  1. "Hawthrone experiment" which was a real beginning of applied research in OB was conducted by
  2. "They are the worst firm I have ever dealt with" is ………components of attitude.
  3. A learned pre-disposition to respond in a consistently favourable or unfavourable manner with respect to a given object
  4. A manager is valued by her colleagues for her ability to perform effective break-even analysis on upcoming ventures. In this case, her colleagues value her for competencies that fall within which of Katz's essential management skills categories?
  5. A technique to bring changes in the entire organization, rather man focusing attention on individuals to bring changes easily.
  6. A threatened strike action by a labour union to force the management to accept their demands is an example of which of the following power?
  7. According to Fred Luthans and his associates, which of the following is considered a part of traditional management?
  8. According to Robert Katz, when managers have the mental ability to analyze and diagnose complex situations, they possess ______________ skills.
  9. Basis of "Autocratic Model of OB is
  10. Basis of "Supportive Model of OB is
  11. blends concepts from psychology and sociology.
  12. Cognitive Evaluation Theory of motivation is introduced by
  13. Determining how tasks are to be grouped is part of which management function?
  14. ERG theory of motivation was proposed by
  15. Goal setting theory is pioneered by
  16. Hygiene factors are
  17. If everyone who is faced with a similar situation responds in the same way, attribution theory states that the behaviour shows.
  18. In ______________ in fact "No leadership at all"
  19. Least Preferred Co-worker ( LPC) model of leadership was developed by
  20. Managerial orientation of "Collegial Model" of OB is
  21. Maslow's "basic needs" are also known as
  22. Most valuable asset in an organization is
  23. Mr.Balu is late for work each day by about ten minutes. How would attribution theory describe this behaviour?
  24. Mr.Sajeev rated Mr. Rajiv high in his job evaluation because both belong to same area and graduated from the same University. It is an example of:
  25. Operant conditioning argues that.
  26. People with which type of personality trait commonly make poor decisions because they make them too fast?
  27. Praveen is dissatisfied with his job but believes that his supervisor is a good man who will do the right thing. Praveen has decided that if he just waits, conditions will improve. Praveen's approach to this problem is termed as:
  28. Process or administrative theory of organization is being given by
  29. S-O- B-A Model combines the S-R Model and
  30. Sathish has a low absenteeism rate. He takes responsibility for his health and has good health habits. He is likely to have a(an):
  31. Sociable, talkative, assertive etc. are features of
  32. Suspending an employee for dishonest behaviour is an example of which method of shaping behaviour?
  33. The more consistent behaviour, the more the observer is inclined to _______
  34. Today's managers understand that the success of any effort at improving quality and productivity must include –––––.
  35. Today's managers understand that the success of any effort at improving quality and productivity must include.
  36. Two people see the same thing at the same time yet interpret it differently. Where do the factors that operate to shape their dissimilar perceptions reside?
  37. What do we call it when we judge someone on the basis of our perception?
  38. Which behavioural science discipline is most focused on understanding individual behaviour?
  39. Which is also known as a non- reinforcement
  40. Which of the following departmentalization can be considered necessary in an organization where the company's products fall into several categories with very different production methods for each category?
  41. which of the following is / are included as structure of human mind
  42. Which of the following is not an attribute of psychological individual difference?
  43. Which of the following is not true of classical conditioning?
  44. Which of the following is one of the relationships proposed in expectancy theory?
  45. Which of the following methods is/are used to solve intergroup conflicts indirectly
  46. Which of the following processes deals with how well an individual remembers a model's action after it is no longer readily available?
  47. Which one of the following need is not coming under Mc Clelland theory of motivation?
  48. While managing political behaviours in organization, the manager requires discouraging:
  49. Who propounded X and Y theory of motivation
  50. ___ is discretionary behaviour that is not part of an employee's formal job requirement, but that promotes the effective functioning of the organization.
  51. ______ is a set of values that states what an organisation stands for
  52. _______ is a relatively permanent change in behavior that occurs as a result of experience
  53. ________ leadership emphasize on rules and regulation in an organization
  54. ________ persons are likely to be most successful in the field of advertisement, sales department, public relation etc
  55. ________ refers to the negotiation or an agreement between two groups
  56. _________ is an attempt through a formal program to integrate employees' needs and wellbeing with the intention of improved productivity, better involvement and satisfaction
  57. _________ refers to the combination of two or more individuals, groups or organisation for a common goal with a minimum common programme
  58. __________ is once view of reality
  59. __________ is the extent of rigidity of a person's belief
  60. __________ persons feel chronic sense of time urgency
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